About Oscar Hidalgo
Oscar Hidalgo serves as Chief Executive Officer at CG Service Pros, bringing strategic vision and operational excellence to our growing team. With a background in business management and a passion for the HVAC industry, Oscar ensures that our company continues to deliver exceptional service while scaling sustainably.
Background
Before joining CG Service Pros, Oscar spent over a decade in operations management for service-based businesses in the Texas market. His experience spans multiple industries, giving him unique insights into what it takes to build a customer-centric organization.
Oscar holds a Bachelor's degree in Business Administration and has completed advanced coursework in operations management and leadership development.
Role at CG Service Pros
As CEO, Oscar works closely with Carlos and the leadership team to:
- Develop and execute strategic growth plans
- Optimize operational efficiency across all departments
- Foster a culture of continuous improvement
- Build partnerships with manufacturers and suppliers
- Ensure exceptional customer satisfaction at every touchpoint
Leadership Approach
Oscar believes in leading by example and empowering team members to take ownership of their work. He maintains an open-door policy and regularly engages with technicians, office staff, and customers to stay connected to the day-to-day realities of the business.
"Our success is built on the dedication of every team member. My job is to remove obstacles and provide the resources they need to excel."
Professional Development
- Strategic Leadership Certificate - UT Austin McCombs School of Business
- Lean Six Sigma Green Belt Certification
- HVAC Industry Management Training