Commercial HVAC Service in Austin, TX

Most commercial HVAC contractors sell you a truck roll. What a property manager actually needs is a service relationship: a contractor who already knows your equipment list, arrives with the right parts, documents what they found, and does not turn every visit into a sales pitch.

CG Service Pros provides scheduled and emergency commercial HVAC service across Austin and Central Texas for offices, medical buildings, retail centers, restaurants, warehouses, schools, and houses of worship. We maintain a per-property equipment inventory — make, model, serial, tonnage, refrigerant, install date, and location — so the technician dispatched to your building already knows what they are walking into instead of spending the first billable hour finding it.

Emergency response is real and it is staffed. For Austin metro properties we target 2 to 4 hours on standard calls and 1 to 2 hours on declared emergencies. Trucks carry compressors, capacitors, contactors, motors, control boards, and R-410A, R-32, and R-454B refrigerant, which is why most calls close on the first visit rather than becoming a two-visit diagnostic exercise you pay for twice.

Every visit produces documentation you can actually use: what failed, what was measured, what was replaced, what condition the rest of the equipment is in, and what we recommend you plan for. Photographs and measured readings, not checkmarks. When you have to justify a repair to an owner, a board, or an asset manager, guesswork is not defensible and a real condition report is.

Pricing is written and approved before work begins. No time-and-materials estimates that balloon after the fact, no surprise overtime, no discovering the number on the invoice. If a repair does not make economic sense against replacement, we show you that math directly and let you decide — including the option of bidding the replacement elsewhere.

Properties on a maintenance agreement get priority in the dispatch queue, discounted repair labor, and no overtime premium on after-hours calls. In a July heat event, every HVAC contractor in Austin is oversubscribed at the same time. Dispatch order is the entire difference between a two-hour response and a two-day wait, and it is the single most valuable thing an agreement buys you.