Privacy Policy

Personal Information

We may collect personal information that you voluntarily provide when you:

• Fill out a contact or service request form
• Schedule an appointment
• Subscribe to our newsletter
• Communicate with us via phone, email, or chat
• Request a quote or estimate

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Service address
• Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Device information

We use the information we collect to:

• Provide, maintain, and improve our HVAC services
• Process and complete service requests and transactions
• Send you appointment confirmations and service reminders
• Respond to your comments, questions, and requests
• Send you marketing communications (with your consent)
• Analyze website usage to improve user experience
• Protect against fraudulent or illegal activity
• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, scheduling software)
• Business Partners: Financing partners or equipment manufacturers when you request financing or warranty services
• Legal Requirements: When required by law or to protect our rights, property, or safety

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that are stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use Google Tag Manager and Google Analytics to analyze website traffic. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications
• The right to data portability

To exercise any of these rights, please contact us using the information provided below.

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our website after any changes constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy, please contact us: