About Miriam Rivas
Miriam Rivas is the Director of Rebate Operations at CG Service Pros. She brings a strong operations background and a focus on process, communication, and follow-through to every project she leads.
Background
Before joining CG Service Pros, Miriam managed operations and teams across several industries. That experience taught her how to coordinate complex workflows, keep projects on schedule, and make sure customers always know where things stand.
Her attention to detail and ability to manage many moving pieces make her especially effective in environments where timing, documentation, and compliance all matter.
Role at CG Service Pros
As Director of Rebate Operations, Miriam:
- Leads our rebate department for multi-family and commercial HVAC projects
- Coordinates documentation, scheduling, and communication with utility partners
- Works closely with customers to explain rebate options and requirements
- Ensures projects move smoothly from initial planning through final rebate submission
Focus Areas
- Utility rebate program management
- Multi-family and commercial project coordination
- Operational process design and improvement
- Clear communication between customers, utilities, and internal teams